Effective Date: 2/25/2025

KATHLEENEMBROIDERY / HEART & HANDS COMPANY ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit [your website URL] (the "Website").

1. Information We Collect

We collect information to improve our services and provide a better experience for you. The types of data we collect include:

a. Personal Information (Provided by You)

• Name, email address, and contact details when you subscribe to our newsletter, make a purchase, or contact us.

• Payment details when making a purchase (processed securely by third-party payment providers).

b. Automatically Collected Information

• Your IP address, browser type, and device information when you visit our Website.

• Cookies and analytics data to improve Website functionality and understand user behavior.

2. How We Use Your Information

We use the collected information for the following purposes:

• To provide, maintain, and improve our Website and services.

• To process transactions and deliver digital products, such as our embroidery guides.

• To send you marketing emails, promotions, and updates (only if you opt-in).

• To respond to inquiries and provide customer support.

• To comply with legal obligations and prevent fraud.

3. How We Share Your Information

We do not sell or rent your personal information. However, we may share it with:

• Service Providers: Third-party companies that help us run our business (e.g., payment processors, email services).

• Legal Requirements: If required by law or in response to legal processes.

4. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze Website traffic. You can disable cookies in your browser settings, but this may affect certain functionalities of the Website.

5. Your Rights & Choices

You have the right to:

• Request access to or deletion of your personal data.

• Opt out of marketing emails by clicking "unsubscribe" in our emails.

• Disable cookies through your browser settings.

For any privacy-related requests, please contact us at kathleencollab@outlook.com.

6. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for their privacy policies, so we encourage you to review their policies before providing any information.

7. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated date will be noted at the top.

8. Contact Us

If you have any questions about this Privacy Policy, please reach out to us at:

📧 Email: kathleencollab@outlook.com
🌐 Website: kathleenembroidery.com