Effective Date: 2/25/2025

Welcome to KathleenEmbroidery / Heart & Hands Co. ("Company," "we," "our," or "us"). These Terms of Use govern your access to and use of kathleenembroidery.com (the "Website"), including any content, products, and services offered. By using our Website, you agree to these Terms. If you do not agree, please do not use the Website.

1. Use of Website

You agree to use this Website for lawful purposes only and not to:

• Violate any applicable laws or regulations.

• Infringe on our or others’ intellectual property rights.

• Distribute harmful software, spam, or engage in unauthorized activities.

We reserve the right to restrict or terminate access for any violations of these Terms.

2. Digital Products & Purchases

a. Product Availability

We offer digital embroidery guides and resources for sale. Availability and pricing may change at any time without notice.

b. Payments

All payments are processed securely through third-party payment providers. We do not store your payment details. By purchasing, you agree that all information provided is accurate.

c. Refunds & Returns

Due to the nature of digital products, all sales are final and non-refundable unless otherwise stated. If you have issues accessing a purchased product, please contact us at kathleencollab@outlook.com for assistance.

3. Intellectual Property

All content on this Website, including embroidery designs, guides, images, and text, is owned by Heart & Hands Co. or used with permission. You may not:

• Copy, modify, distribute, or sell any Website content without written permission.

• Share purchased digital products with others.

Unauthorized use may result in legal action.

4. Affiliate Links & Sponsored Content

Some posts or pages may contain affiliate links, meaning we earn a commission if you purchase through those links—at no extra cost to you. We only promote products we trust, and all opinions are our own.

5. Limitation of Liability

We strive to provide accurate, high-quality content, but we do not guarantee that the Website will always be available, error-free, or suitable for your needs. To the fullest extent permitted by law, we are not liable for:

• Any losses, damages, or errors resulting from using our Website or products.

• Third-party websites linked from our Website.

Use our Website and products at your own risk.

6. Changes to Terms

We may update these Terms at any time. The latest version will always be posted here with the updated effective date. By continuing to use the Website, you agree to the revised Terms.

7. Contact Information

If you have any questions about these Terms, please contact us at:

📧 Email: kathleencollab@outlook.com
🌐 Website: kathleenembroidery.com